HangZhou Fanttest Biotech Co,. Ltd.
HangZhou Fanttest Biotech Co,. Ltd.

FAQ

Q
I bought the Fanttest product from the pharmacy or chain stores but missing items.

Please submit your request here.

We will process your request as soon as possible.


Q
What is the shelf life for the product?

The shelf life will be 2 years (24 months) from manufacture date.

Q
If I need samples to test the quality, what should I do?

Please fill out the form here.

Q
Should the test be stored and used at a certain temperature?

Store the test kit in the original packaging at 2°C - 30°C. Do not freeze. Test kit contents remain stable until the expiration date printed on the outer packaging.

After opening the pouch, the test should be used within one hour. Prolonged contact with hot and humid environment will cause the product to deteriorate.

Q
What is the lead time for orders?

The lead time will approximately take 2 weeks.

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